Shipping policy
At OverstockBay, we work to deliver your orders quickly, safely, and efficiently across India.
Order Processing
Orders are generally processed within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays may be processed on the next working day.
Delivery Timeline
Estimated delivery timelines:
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Metro Cities: 3–7 business days
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Other Cities & Towns: 5–10 business days
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Remote Areas: Delivery may take longer depending on courier availability
Delivery timelines are estimates and may vary during high-demand periods, festivals, weather disruptions, or logistics delays.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment confirmation.
Free shipping may be available on selected products or promotional offers.
Order Tracking
Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or email.
Customers can track their shipment using the provided tracking information.
Delivery Partners
We work with trusted courier and logistics partners to ensure timely deliveries.
However, OverstockBay is not liable for delays caused by courier operations, natural events, or circumstances beyond our control.
Incorrect Address & Failed Delivery
Customers are responsible for providing accurate shipping information.
Orders may face delays, additional charges, or cancellation due to:
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Incorrect address
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Unreachable phone number
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Customer unavailable during delivery attempts
Damaged Packages
If the outer package appears damaged or tampered with at delivery:
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Please record proper unboxing proof
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Contact our support team immediately
International Shipping
Currently, OverstockBay primarily serves customers within India unless otherwise specified.
Contact Us
For shipping-related support:
Email: support@overstockbay.com
Website: www.overstockbay.com